Effective Date: 4/22/2026

These Terms and Conditions govern access to and use of the M923 AI website and services. By accessing our website, contacting us, or using our services, you agree to be bound by these Terms.

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Description of Services
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M923 AI provides artificial intelligence-powered voice receptionist services for businesses. Services may include:

AI call answering

Appointment scheduling

Call routing

Message capture

Automated customer interaction

Related communication and workflow integrations

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AI Service Disclosure
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Our services use artificial intelligence technology. Callers may interact with an AI-powered system rather than a human representative. Although we strive for reliability, AI-generated responses may occasionally be incomplete, inaccurate, delayed, or not suitable for every situation.

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Client Responsibilities
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Businesses using M923 AI services are responsible for providing accurate business information, maintaining current instructions for the AI system, reviewing outputs when appropriate, and complying with applicable communication, marketing, privacy, and call-recording laws in their jurisdictions.

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Acceptable Use
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You may not use our website or services to violate any law, conduct fraud or deceptive practices, harass or harm others, interfere with platform operations, or misuse the service in a way that could create legal, security, or operational risk.

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Service Availability
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We aim to provide reliable and consistent service, but we do not guarantee uninterrupted, error-free, or always-available operation. Service may be unavailable, delayed, or limited due to maintenance, outages, third-party failures, system updates, internet issues, or other events beyond our reasonable control.

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Payment Terms
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Unless otherwise agreed in writing, services may be billed by invoice or under another agreed billing arrangement. Specific pricing, payment deadlines, and any service-specific terms may be set forth in a proposal, order form, invoice, or separate agreement.

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Intellectual Property
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All website content, branding, software, workflows, and technology associated with M923 AI are owned by or licensed to M923 Group LLC and are protected by applicable intellectual property laws. No right, title, or license is granted except as expressly stated.

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Limitation of Liability
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To the fullest extent permitted by law, M923 AI and M923 Group LLC shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption arising out of or related to the use of, or inability to use, the website or services.

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Governing Law
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These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

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SMS Terms of Service

 

By providing your phone number and opting in, you agree to receive SMS messages from M923 AI related to your account activity, including call summaries, notifications, and follow-ups.

 

Message frequency varies. Message and data rates may apply.

 

You may opt out at any time by replying STOP. For help, reply HELP.

 

Consent to receive SMS messages is not a condition of purchase.

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Contact Information
M923 AI

Operated by M923 Group LLC

Email: hello@m923ai.com

Website: www.m923ai.com