M923 AI

Effective Date: March 7, 2026

M923 AI is a service operated by M923 Group LLC, a Florida limited liability company. This Refund Policy explains the circumstances under which refunds may or may not be issued for services provided by M923 AI.

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Service-Based Business
M923 AI provides AI-powered voice receptionist services designed to help businesses answer calls, capture messages, and assist with customer communication.

Because our services involve digital infrastructure, AI configuration, and system setup, refunds are handled according to the terms outlined below.

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Setup Fees
If a setup or onboarding fee is charged, it is non-refundable once the setup process has begun, as this fee covers time spent configuring the AI system, integrations, and business information.

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Monthly Services
If M923 AI offers subscription-based services:

Clients may cancel their service at any time.

Cancellation will apply to future billing cycles.

Payments already processed for the current billing period are non-refundable.

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Service Issues
If a client experiences a technical issue directly caused by our system, we will work promptly to resolve the issue.

Refunds may be considered at our discretion in cases where a verified technical problem prevents the service from functioning as intended.

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Client Responsibility
Clients are responsible for providing accurate information about their business, including services, hours, and scheduling details.

M923 AI is not responsible for service performance issues resulting from incorrect or incomplete information provided by the client.

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Billing Errors
If you believe you were billed incorrectly, please contact us within 7 days of the charge so we can review the issue.

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Changes to This Policy
M923 AI reserves the right to update or modify this Refund Policy at any time. Any updates will be posted on this page with the updated effective date.

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Contact Information
If you have questions regarding refunds, please contact us:

M923 AI
Operated by M923 Group LLC
Email: hello@m923ai.com
Website: www.m923ai.com