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AI Transparency Policy

M923 AI uses artificial intelligence technology to assist businesses with customer communication and call handling.

Transparency Notice

When interacting with systems powered by M923 AI:

  • Callers may be communicating with an AI system rather than a human representative.

  • Calls handled by M923 AI may be recorded or transcribed for quality assurance, training, and service purposes. By continuing the interaction, you acknowledge and consent to this recording and processing.

  • AI responses are automated and may occasionally contain inaccuracies, omissions, or misunderstandings.

  • Some workflows may use third-party integrations and automation tools to route information, book appointments, or send follow-up communications.

Responsible Use

Our goal is to provide efficient communication tools while maintaining transparency, responsible AI use, and appropriate safeguards for data handling and operational reliability.

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